BotPenguin – Chatbots and Live Chat 🐧


BotPenguin is one of the most up and coming AI Chatbot makers. This platform generates free Chatbots for Live Chat, Websites, Facebook Messenger, WhatsApp, and other social media platforms like Telegram. It is an easy to use ChatBot plugin for your WordPress website that requires no coding.

Automate business workflows, omnichannel live chat support with 24x7x365 availability, quick and no code setup, zero waiting time, unified chat inbox, visitor’s analytics and many more features of the Bot helps convert forms into conversational pages, generate leads and data, convert your visitors to customers, and increase sales.

But don’t just take our word for it; see for yourself! Our WordPress plugin is completely free, and it takes less than 5 minutes to install.



  • Baby — Free
  • King- $50 or INR 333/per month (billed annually)
  • Emperor(Contact)

The majority of our powerful features are included in the free forever Baby plan.

Why Choose Us

  • QUICK AND EASY – Build, design and deploy chatbot in under 10 minutes with its drag and drop builder and exceptional UI.
  • FREE – Free-forever plan allows you to use and test it without any cost or regrets.
  • EXCEPTIONAL UX – Provides an excellent user experience on its interface through tip tools, help texts, tutorials, and guides
  • MULTIPLE PLATFORMS – Integrates with Websites, Facebook Messenger, WhatsApp, Telegram, Promotional Pages.
  • TECHNICAL SUPPORT – Free support to guide you on how to create, customize and use Bot for your business.
  • NO CODING – Use drag and drop to create and uniquely customize your chatbot.
  • CUSTOMER SUPPORT – In case of any issue, we provide multiple channel support via email, live chat, or WhatsApp messaging.
  • READY TO USE TEMPLATES – Choose more than 50 available templates that suits your business needs and ease up the way of having your own WordPress chatbot.
  • LIVE CHAT PLUGIN – Interact with your customers online in real time for seamless communication support.
  • CHAT WIDGETS – Live Chat Widget can be connect on any promotional pages, ads to capture visitor’s attention and route them to Chatbots.
  • CRM/APP INTEGRATION – BotPenguin integrates with almost every CRM/APP and even your custom-coded App.


  • Chatbots for Travel Agency
  • Chatbots for Hotel Booking
  • Chatbots for Restaurant Table Booking
  • Chatbots for Coworking Space
  • Chatbots for Legal Services
  • Chatbots for Real Estate
  • Chatbots for Dental Clinic
  • Chatbots for Solar Panels
  • Chatbots for Car Rentals
  • Chatbots for Overseas Education Consultancy
  • Chatbots for HR Consultancy
  • Chatbots for E-Commerce
  • Chatbots for E-Commerce Product Catalogues
  • Chatbots for E-Learning Bot
  • Chatbots for Children School and Admissions
  • Chatbots for Food or Pizza Delivery
  • Chatbots for Eatery Order
  • Chatbots for Personal Trainer
  • Chatbots for Dietician Chatbot
  • Chatbots for SAAS Enquiry
  • Chatbots for Webinar Registration
  • Chatbots for Coaching Institute
  • Chatbots for University/College
  • Chatbots for Doctor Appointment
  • Chatbots for Digital Marketing
  • Chatbots for Events Planners
  • Chatbots for Hospital Booking


BotPenguin Chatbot WordPress Plugin will undoubtedly provide you with numerous advantages. Here are the best outcomes you can get from the same.

  • Take care of your visitors 24 x 7 x 365, without any leave 🙂
  • Engage bot users to build meaningful conversations, thus increasing the average time spent by the user on your website and decrease the bounce rate.
  • Capture the contact details of visitors by interacting with them
  • Automate your workflows for sales and customer support
  • Answer customer queries instantly so that customers don’t have to wait.
  • Collect email id of visitors to build your email list and customer base for re-engagement
  • Interactive FAQ for your guidance.
  • Interact with multiple users simultaneously to save your time and resources.
  • Integrates with any available CRM/App to save contact details and data automatically captured by it.

Chatbot integration

We provide integration with 55+ CRMs/Apps. BotPenguin can connect seamlessly with Bitrix 24, Pipedrive, Freshworks CRM, Drip CRM, Capsule CRM, Agile CRM Zoho CRM, Google Calendar, CalendarHero, Close, Plivo, Infobip, Leadsquared, Freshdesk, Zendesk, Zoho Projects, Google Sheets, many more or any other custom-coded App. You can contact us at if you want to integrate with other platforms.

  • Agile: BotPenguin works well with Agile CRM. Automatically get new leads created in your CRM straight from your website chat window or facebook messenger.
  • Zapier: Power your business with over 1000+ apps with Zapier And BotPenguin. Build a holistic business solution under one roof with our chatbot platform. Connect all your favorite apps with BotPenguin in a few clicks for peak performance.
  • GetResponse: Combine GetResponse With BotPenguin to maximize ROI on email marketing. Power your Email marketing campaign with automated support, fast data access and live chat.
  • HelpDocs: Create an engaging knowledge base by connecting BotPenguin with HelpDocs. Tackle issues, queries and boost customer satisfaction with BotPenguin’s live chat, automated and smart chat flows, broadcasts, drip campaigns.
  • ZingTree: BotPenguin For Zingtree – Customer Journeys Made Easy! Make your customer decisions easy with interactive decision trees and chatbots.
  • Bitrix24: BotPenguin Chatbot For Bitrix24 – Multiple Business Solutions Under One Roof! Manage everything under one roof, from lead generation to customer service, with our chatbot platform.
  • Zoho CRM: BotPenguin For Zoho CRM – Lead Generation Made Easy! Generate leads and manage customer relationships like a pro with our mighty BotPenguin and a powerhouse like Zoho.
  • PipeDrive CRM: BotPenguin Chatbot For Pipedrive – Engage, Sell, Delight, Repeat! Optimize your sales process by automated lead generation, sales outreach, and appointment booking with your handy chatbots.
  • FreshWorks CRM: BotPenguin chatbots powers client interactions and lead management by Freshworks CRM. Power your CRM with witty chatbots for a comprehensive sales solution under one interface.
  • Drip CRM: BotPenguin For Drip CRM – Turn Lead Notifications To Earnings! Enhance your CRM with easy to use chatbots that automate sales outreach, build excellent customer relationships and deliver fantastic support.
  • Capsule CRM: BotPenguin Chatbot Platform Extends Capsule CRM Functionality. Easy to use Chatbot that augments task management by auto capturing customers’ contact information, goals and budgets.
  • Insightly: Level up your automation and engagement in one go with Insightly and BotPenguin. Stay on top of your business goals by combining your chatbots and CRM.
  • Nimble: Fast-track your business goals with automation and enhanced engagement with BotPenguin and Nimble CRM. Combine your favorite CRM and chatbots to stand out from the competition.
  • NutShell: BotPenguin eor Nutshell CRM – make every contact, customer, and conversation count! With BotPenguin and Nutshell, get ready to play whack-a-mole with the competition. Stand out by making data-driven decisions with insights from automation, enhanced engagement, and real-time data capture.
  • OntraPort: Build, automate and scale your business seamlessly with BotPenguin and OntraPort CRM. Build and scale your business effectively with our chatbots and your CRM. Export customer information seamlessly to convert leads in real time.
  • HubSpot: Create the best customer experience with Hubspot and BotPenguin, ever! Get more out of your CRM with easy-to-use chatbots by live chat, automated appointments, intelligent information capture, and smart chat flows.
  • EngageBay: Craft the perfect customer experience with BotPenguin and EngageBay. Power your CRM with chatbots to skyrocket customer engagement, interactions, and satisfaction rates.
  • WebHopper: Connect BotPenguin Chatbot With WebHoper to streamline sales and customer support. Manage your sales pipeline, automate tasks, stay on top of your customer relationships and take control of your sales process.
  • Frontapp: BotPenguin powers personalized customer support and interaction by Front CRM. Build better relationships and customer loyalty with Front and BotPenguin. Automate your help desk with smart chat flows, drip campaigns, and omnichannel customer support.
  • Copper: Boost customer loyalty and sales by combining BotPenguin and Copper CRM. Power your CRM with witty chatbots to boost sales, automate workflows, and drive revenue and interactions.
  • NoCRM: Arm your sales team with tools to close deals with BotPenguin and No CRM. Power your CRM to drive more sales with handy chatbots.
  • SalesFlare: BotPenguin chatbot powers sales outreach by Salesflare CRM. Power your sales outreach across various platforms with powerful chatbots. Reach out, follow up, engage and convert leads with drip campaigns, broadcasts, live chat, and 24X7 automated support.
  • Helprace: Create capable support teams and happy customers with BotPenguin and Helprace.Power your Helpdesk with chatbots to offer quality support, personalized one-on-one support and boost productivity.
  • Flowlu: Make your business processes flow smoothly with BotPenguin and Flowlu. Create a solid, one-stop business management solution that takes care of all your projects, CRM, invoicing, team collaboration and knowledge.
  • Pipeline: BotPenguin chatbot power business automation by Pipeline CRM. Create a next-generation sales, marketing strategy by combining your chatbots and CRM.
  • Jira: BotPenguin Chatbot powers project management by Jira CRM. Deliver an exceptional customer service experience by enabling your teams to get a holistic view of project information and customer needs.
  • Karma CRM: Connect BotPenguin Chatbot with KarmaCRM for customer information integration. Design automated workflows and enable quick and easy tracking and compilation of customer data at one place from multiple channels.
  • SendInBlue: BotPenguin Chatbot powers advanced email marketing with SendInBlue. Manage your marketing automation and CRM on the same platform for your growing business needs.
  • Live Agent: Interface BotPenguin Chatbot with LiveAgent to boost up your E-Commerce business. All-in-one platform for live chat, online ticket management and real time omnichannel support to manage all e-commerce work processes.
  • Recurly: Connect BotPenguin With Recurly CRM : Manage revenue and billing faster and smarter! Efficiently track customer’s information, streamline billing, and manage your recurring revenue model.
  • SupportBee: BotPenguin Chatbot platform augments SupportBee’s ticketing management. Manage your helpdesk ticketing management automatically and most effectively by connecting one of the most preferred Bots.
  • WealthBox: Integrate BotPenguin Chatbot with Wealthbox: Manyfolds your wealth! Create powerful automated workflows by syncing data across multiple channels and allowing real time access to customer communications.
  • HelpShift: BotPenguin Chatbot For HelpShift to shift mobile users experience to the next level ! Integrate messaging, automation, bots, and artificial intelligence (AI) to create a new level of personalized in-app customer engagement and support.
  • Close CRM: BotPenguin boosts Close CRM to close more deals. Automatically send lead generation data in real time to assist your Sales team for more productivity.
  • Plivo: Connect BotPenguin Chatbot with Plivo for seamless communications! Freely interact with customers, and BotPenguin will assist you in connecting with them.
  • NetHunt: Integrate BotPenguin Chatbot with NetHunt for complete sales automation. Create automated sequences to engage prospects, gather key customer data and forward leads down the sales funnel.
  • Infobip: BotPenguin Chatbot enhances customer experience with Infobip. Customers have access to industry-leading customer communications via WhatsApp and SMS, which helps them to increase engagement, loyalty, and ultimately sales.
  • Apptivo: Associate BotPenguin Chatbot with Apptivo for aligning any operation anywhere, Anytime. All-in-one, customizable automated platform for all of your business operations, and customer support solutions.
  • Onpipeline: BotPenguin Chatbot powers Onpipeline for pushing prospects down sales pipeline. Provide overall visibility into the sales pipeline at all stages and the ability to auto manage leads and prioritize deals.
  • Elevio: BotPenguin Chatbot empowers Elevio to enhance customer education On Products. Improve customer education and reduce internal teams load by automating delivering contextual content even before a customer asks.
  • TeamGate: BotPenguin Chatbot for TeamGate to manage end to end sales journey. Manages every stage of the sales process easily through automation, customized report generation, and analysis.
  • ExtraEdge: BotPenguin Chatbot assists ExtraEdge to accelerate admissions. Increase admissions and reduce marketing spend for the educational institutes through automated application management.
  • Shipway: BotPenguin Chatbot to boost order processing with Shipway. Assist eCommerce brands with automation of order processing and fulfillment for a great shopping experience for their customers.
  • Freshdesk: Extend functionality of Freshdesk CRM with ready-to-use BotPenguin Chatbot Interface’ Improve collaborative work between sales and customer support, Manage SLAs, synchronize data between Apps and offer multi-channel support to enhance the productivity of your support team.
  • ZohoDesk: BotPenguin, one of the best Chatbots for Zoho Desk integration. BotPenguin’s API Integration to strengthen your platform with automated features for dedicated omnichannel customer support systems and transform your business.
  • ZenDesk: Unite BotPenguin Chatbot and Zendesk for omnichannel customer engagement. Provide customers with the quick, simple, and customized resolutions they desire via the channels of their choice.
  • HelpCrunch: BotPenguin Chatbot powers HelpCrunch communication capability. Trigger customer engagements with automated operational workflows generated via in-app messenger installed on multiple platforms.
  • Help Desk: BotPenguin Chatbot automates and optimizes Help Desk customer support. Use proactive, automated workflows to speed up your processes and optimize response time for repetitive tasks.
  • Google Sheets: Connect BotPenguin Chatbot to enhance Google Sheets experience! No more manual imports. Connect your favorite Bot with Google Sheets to auto-import data from multiple channels.
  • Google Calendar: Never miss an appointment or meeting with BotPenguin and Google calendar, ever ! Streamline your working hours with automated appointment bookings and meetings with your chatbots and Google calendar. Stay on top of leads and engage readily to maximize conversion rates.
  • Calendar Hero : Botpenguin Chatbot for CalendarHero: Add powerful meeting scheduling automation. Transform the meeting scheduling experience for your customers by automating meeting workflows and a quick access to customer contact information.
  • Zoho Projects: Collaborate BotPenguin Chatbot with Zoho Projects for successful project management. Automate repetitive, tedious workflows and processes to create, plan and track your project works effortlessly and efficiently.
  • Google Task: BotPenguin Chatbot, the best interface for task management on Google Task. Automate data capture from multiple channels to efficiently manage all your tasks across all of your devices.
  • LeadSquared: Integrate BotPenguin Chatbot with LeadSquared: Never miss a sales conversion! Customize automated chat flows for user journeys, launch campaigns and capture leads from omnichannel engagements to push high velocity sales.
  • Groove: BotPenguin Chatbot powers sales automation by Groove CRM. Supercharge your sales pipeline by combining your chatbots with your CRM. Generate more revenue and engagement with fast data export, live chat, broadcasts, and automated lead notifications.
  • The best part is it can also be integrated with your native custom- coded CRM.

Our Chatbot adds substantial value to your organization and its basic Chatbots are ready to use. If you love our product then don’t forget to write a review at because our network is our net worth. We wish you success in your chatbot-building journey and hope our creation helps you achieve your business goals.


It just takes 5 minutes to install the BotPenguin plugin to your WordPress Website, in a few simple steps:

1. Login to the BotPenguin App and copy the WordPress API key.
* Go to & login to your BotPenguin account.
* Select the Chatbot you wish to connect to the WordPress website from the ‘Bots’ tab in the left side panel.
* Click on the ‘Install Your Chat Bot’ tab.
* Select the WordPress and copy the API key / code and save it safely with yourself.

2. Install the BotPenguin chat plugin from the WordPress plugin center.
* Now, go to the WordPress site admin dashboard.
* Find the WordPress plugin center and search for the BotPenguin in the search box.
* Once you find the BotPenguin Plugin, install the same.
* Upon installation, you will see the ‘Activate’ tab. Click on the activate button to activate the plugin.

3. Paste WordPress API Code/key and make the Bot live.
* Once the BotPenguin plugin is activated, search for the ‘tools’ in the left-side panel.
* Under the tools menu, you will find ‘BotPenguin’.
* Click on the BotPenguin, and you will see the option to paste the BotPenguin API key / code which you have copied in step 1.
* Paste the API key / code, and proceed by saving the key.

4. Test your Chatbot now.
* Open your website in private mode (Incognito window) to avoid any cache issues
and you will find BotPenguin Chatbot on your website.

You can see the demo in below vedio


Here are the few very frequently asked questions and their answers as

What is the chatbot pricing structure?

BotPenguin offers 4 easy plans for you to choose, based on your business needs.
– It offers you free chatbot which has basic features.
– It offers you unlimited bots and 1000 interactions every month.
It offers you unlimited bots and 3000 interactions every month.
– It offers you unlimited bots and unlimited interactions every month.

All these plans have different pricing. Click here to know the chatbot pricing details and you can also compare the features available in different plans.

Do you offer a free plan?

We do offer a free chatbot in our Baby plan, there is no need to pay or provide any card details, you can simply avail it by signing up.

Can I change my billing system from annually to monthly?

Yes, you can change your billing system from annually to monthly by
simply switching to the option of Monthly. In such a case, you will be
charged monthly prices. You can check here the prices for the monthly
billing system.

Do You offer discounts on annual payments?

Yes, the prices offered for the annual billing system are the discounted
prices. You can easily check the price for the annual billing system on
the chatbot pricing menu.

Which Plan is suitable for my business?

We can only suggest you to choose a plan based on your business needs.
For more information, you can reach out to us at

How much data can the bot store?

It depends on the chatbot pricing plan you choose. Each plan allows you
to store different amounts of user data. You can compare these plans

For how many days can the bot store user data?

Each plan allows you to store your conversation history for different number of days. But in the Emperor plan, a bot can store as much data as you want and there is no time limit on how many days it can store your data. You can compare all the plans here and choose as per your business needs.

Which plan should I choose if I want to remove BotPenguin’s branding?

You can choose our King Plan or Emperor plan to remove BotPenguin’s

If I want to engage chatbot in my mobile app, which plan should I choose?

You must choose our Emperor plan to engage chatbot for your mobile app and for more details, you can contact us at and we can discuss your business needs.

I want my chatbot to book appointments, which plan should I buy?

If you want your customers to book appointments with your business, you can choose our King or Emperor plan.

How does my subscription works?

We offer yearly and monthly subscriptions and the prices vary as per the plan. Your subscription will be automatically renewed after every billing cycle and you’ll be notified to pay.

Can I cancel my subscription whenever I want?

Yes, you can cancel your subscription by downgrading your current plan to our free Baby plan anytime you want.

If I cancel my subscription, will you refund my money?

In case you want to cancel our subscription, we will refund your money only if you cancel your plan within 30 days of your subscription. And we will try to refund your money as soon as possible.

We do not promote money refund if you cancel your subscription after 30 days, so we request you to try our FREE plan first if you are not sure to use chatbot for your business

If I miss to pay for my subscription, what will happen?

If you miss to pay your subscription, we will notify you. The chatbot will continue to work as designed by you but you will not be able to see the bot interactions or collected data. All the previously generated leads will be accessible to you only if you make the payment for your subscription.

I don’t have a credit card. How else can I pay?

If you don’t have the credit card, you can pay via Debit card. Also, we accept local currency in few countries, You can contact us at for more details.

What if my bot exceeds the limit interactions as per my plan?

You will be notified when you are about to hit your interactions limit and on exceeding, you’ll be asked to move to the next plan. But in case you do not move to the next plan, your chatbot will continue to work as designed and collect user data but you will not be able to see this data. All the previously generated leads or interactions will be accessible to you only if you make the payment for the next plan.

How do I upgrade or downgrade?

If you wish to upgrade or downgrade, You can do it from the Dashboard.

If you upgrade your plan during the billing cycle, you will be charged on the pro-rata basis i.e. only additional amount for the number of days you are using the next plan will be charged.

Example 1:

If you have prepaid monthly billing cycle and you are using our Little plan for the month of July, and you wish to upgrade your plan to King from July 10th, then you will be charged an additional amount for king plan from July 10th to July 31st.

If you downgrade your plan during the billing cycle, then you will be charged accordingly and the amount left in your account will be used for future billings.

Example 2:

If you have prepaid monthly billing cycle and you are downgrading your plan from King to Little on July 10th, then you will be charged for Little plan from July 10th to July 31st and amount left in your account will be used for next month’s billing.

Do you send invoices/receipts?

Yes, we send invoices by email each time we make a charge. Our email invoices/receipts include your business billing address for taxation purposes. Also, you can download the invoice form the subscription module on the dashboard.

Do I need a credit card to sign up?

No, you can start with the free plan without sharing the credit or debit card details.

Do you offer White labelling?

Yes, we offer White Labelling to agencies, a complete solution where you can even decide your prices. Please write to us at

What are some additional add ons I can try with BotPenguin chatbot?

  • Conversational Forms Pro Addon
  • Live Chat Addon
  • Chat Sessions AddOn
  • Facebook Messenger Addon
  • White Label Addon
  • Mailing List Integration AddOn

Where I can use the chatbot other than the website?

  • Integrate with the Email list
  • Connect with Newsletters
  • Track your calls & appointments
  • Accounting chatbot
  • Ads and Analytics Bot
  • Chatbot for Apps
  • Appointment setting Chatbot
  • Customer Appreciation and re-engagement chatbot
  • Customer Relationship Management (CRM)
  • Customer Support chatbot
  • Databases management chatbot
  • Ecommerce chatbot
  • Education chatbot
  • Team Collaboration chatbot
  • Time Tracking chatbot
  • Make To-do Lists with the chatbot
  • Reminders chatbot
  • Scheduling chatbot
  • Payment Processing chatbot
  • Phone & SMS Bot
  • survey chatbot & many more.

What are other Chatbot building platforms?

There are many other chatbot platforms like WP-Chatbot for Messenger, Chatbot for WordPress, chatbot with IBM Watson, chatbot for WooCommerce,, Hubspot, Conversational forms for a chatbot, Tidio live chat, Gobot, clients chatbot, Cliengo, Acobot AI chatbot, Chatbot Botnation plugin, my chatbot, Live chat with slack for WordPress, ArtiBot free chatbot for WordPress websites, Chatbot for messenger, Gist, Botsify, Instabot, Smart bot, Pandorabots, RASA, Dialogflow, Chatterton, Mobile Monkey, Chatfuel, ChatMate, SnatchBot, Flow XO, Manychat & many more.
Start creating your own chatbot Now: Botpenguin


30 septembra, 2022 1 reply
Its quite easy to install multiple Bots and customize with the newly launched UI/UX of BotPenguin. Help texts, guides, tutorials and personal handholding for technical queries makes it extremely smooth to navigate and understand every functionality of Bot for its efficient usage. Helped us a lot for sales conversion
23 avgusta, 2022
BotPenguin is my first experience with a tool of this sort, and it’s been a welcome surprise. Very easy to set up, customize, and use. BotPenguin empowers us to offer the exceptional customer service we claim to have.
8 julija, 2022
BotPenguin was first used by us as a solution that answers support questions 24/7 while helping us generate leads and connecting our customers to sales using AI. It is also compatible with Facebook Messenger, Telegram, and SMS. BotPenguin has many incredible features like being customizable, having chat bot analytics, and it comes with a powerful landing page builder and now we are so happy that we dont need anything else and it has bang for its buck so cheap and so easy
Read all 4 reviews

Contributors & Developers

“BotPenguin – Chatbots and Live Chat 🐧” is open source software. The following people have contributed to this plugin.




  • Authentication
  • Build
  • Dashboard
  • Settings
  • Installation
  • Chat Window