{"id":290171,"date":"2026-03-23T18:02:07","date_gmt":"2026-03-23T18:02:07","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/annona-bot-ai-customer-support\/"},"modified":"2026-03-23T18:02:20","modified_gmt":"2026-03-23T18:02:20","slug":"annona-bot","status":"publish","type":"plugin","link":"https:\/\/sl.wordpress.org\/plugins\/annona-bot\/","author":23466133,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_crdt_document":"","version":"1.0.0","stable_tag":"1.0.0","tested":"6.9.4","requires":"5.6","requires_php":"7.4","requires_plugins":null,"header_name":"Annona Bot \u2014 AI Customer Support","header_author":"Annona Bot","header_description":"Add Annona Bot's multilingual AI chatbot to your site. Enter your company slug and API key and you're live.","assets_banners_color":"","last_updated":"2026-03-23 18:02:20","external_support_url":"","external_repository_url":"","donate_link":"","header_plugin_uri":"","header_author_uri":"https:\/\/annonabot.com","rating":0,"author_block_rating":0,"active_installs":0,"downloads":81,"num_ratings":0,"support_threads":0,"support_threads_resolved":0,"author_block_count":0,"sections":["description","installation","faq","changelog"],"tags":{"1.0.0":{"tag":"1.0.0","author":"annonabot","date":"2026-03-23 18:02:20"}},"upgrade_notice":[],"ratings":[],"assets_icons":{"icon-128x128.png":{"filename":"icon-128x128.png","revision":3489327,"resolution":"128x128","location":"assets","locale":""},"icon-256x256.png":{"filename":"icon-256x256.png","revision":3489327,"resolution":"256x256","location":"assets","locale":""}},"assets_banners":[],"assets_blueprints":{},"all_blocks":[],"tagged_versions":["1.0.0"],"block_files":[],"assets_screenshots":[],"screenshots":[],"jetpack_post_was_ever_published":false},"plugin_section":[],"plugin_tags":[2353,2364,2369,1643,99],"plugin_category":[48],"plugin_contributors":[258457],"plugin_business_model":[],"class_list":["post-290171","plugin","type-plugin","status-publish","hentry","plugin_tags-ai","plugin_tags-chatbot","plugin_tags-customer-support","plugin_tags-faq","plugin_tags-multilingual","plugin_category-language-tools","plugin_contributors-annonabot","plugin_committers-annonabot"],"banners":[],"icons":{"svg":false,"icon":"https:\/\/ps.w.org\/annona-bot\/assets\/icon-128x128.png?rev=3489327","icon_2x":"https:\/\/ps.w.org\/annona-bot\/assets\/icon-256x256.png?rev=3489327","generated":false},"screenshots":[],"raw_content":"<!--section=description-->\n<p>Annona Bot is an AI customer support chatbot. Write your FAQs once in your language \u2014 the bot understands questions in 50+ languages and replies in the visitor's language.<\/p>\n\n<p><strong>Setup takes about 10 minutes:<\/strong><\/p>\n\n<ol>\n<li>Sign up and add your FAQs (or bulk-import from CSV\/XLSX)<\/li>\n<li>Install this plugin, enter your company slug and API key from the dashboard<\/li>\n<li>The chat widget appears on your site<\/li>\n<\/ol>\n\n<p><strong>Features:<\/strong><\/p>\n\n<ul>\n<li><strong>50+ languages<\/strong> \u2014 Arabic, Chinese, Japanese, French, Hindi, RTL languages, and more<\/li>\n<li><strong>No hallucinations<\/strong> \u2014 answers come only from your FAQs, never made up<\/li>\n<li><strong>Fast<\/strong> \u2014 cached responses under 1 second, new queries in 1-3 seconds<\/li>\n<li><strong>Customizable<\/strong> \u2014 match your brand colors, greeting, and position<\/li>\n<li><strong>Analytics<\/strong> \u2014 see what customers ask, which questions go unanswered, and your resolution rate<\/li>\n<li><strong>Privacy-first<\/strong> \u2014 visitor data is never used for model training<\/li>\n<\/ul>\n\n<p>Also works with Shopify, Wix, Squarespace, and any site where you can add a script tag.<\/p>\n\n<p><strong>Free trial<\/strong> \u2014 no credit card required. See <a href=\"https:\/\/annonabot.com\/pricing\">annonabot.com\/pricing<\/a> for plans.<\/p>\n\n<p><strong>Third-Party Service Disclosure<\/strong><\/p>\n\n<p>This plugin relies on <a href=\"https:\/\/annonabot.com\">Annona Bot<\/a>, an external service. When the plugin is active, it loads a JavaScript file from <code>annonabot.com<\/code> on your site's frontend pages. When a visitor interacts with the chat widget, their messages are sent to Annona Bot's servers for processing and a response is returned.<\/p>\n\n<p>No visitor data is collected or transmitted until the visitor actively sends a message through the widget. Visitor data is never used for model training.<\/p>\n\n<p>By using this plugin, you agree to Annona Bot's:<\/p>\n\n<ul>\n<li><a href=\"https:\/\/annonabot.com\/terms\">Terms of Service<\/a><\/li>\n<li><a href=\"https:\/\/annonabot.com\/privacy\">Privacy Policy<\/a><\/li>\n<\/ul>\n\n<!--section=installation-->\n<ol>\n<li>Install and activate the plugin<\/li>\n<li>Go to <strong>Settings \u2192 Annona Bot<\/strong><\/li>\n<li>Enter your company slug and API key from your <a href=\"https:\/\/annonabot.com\/dashboard\/settings\/widget\">Annona Bot dashboard<\/a> (Settings \u2192 Widget)<\/li>\n<li>Save \u2014 the widget is now live on your site<\/li>\n<\/ol>\n\n<!--section=faq-->\n<dl>\n<dt id=\"do%20i%20need%20an%20annona%20bot%20account%3F\"><h3>Do I need an Annona Bot account?<\/h3><\/dt>\n<dd><p>Yes. Sign up for free at <a href=\"https:\/\/annonabot.com\">annonabot.com<\/a> \u2014 no credit card required.<\/p><\/dd>\n<dt id=\"how%20long%20does%20setup%20take%3F\"><h3>How long does setup take?<\/h3><\/dt>\n<dd><p>About 10 minutes. Add your FAQs (or bulk-import from a spreadsheet), install the plugin, and you're live.<\/p><\/dd>\n<dt id=\"where%20do%20i%20find%20my%20company%20slug%20and%20api%20key%3F\"><h3>Where do I find my company slug and API key?<\/h3><\/dt>\n<dd><p>Log in to your Annona Bot dashboard, go to Settings \u2192 Widget. Your company slug and API key are shown there.<\/p><\/dd>\n<dt id=\"does%20it%20slow%20down%20my%20site%3F\"><h3>Does it slow down my site?<\/h3><\/dt>\n<dd><p>No. The widget script loads asynchronously and does not block page rendering.<\/p><\/dd>\n<dt id=\"can%20i%20customize%20how%20the%20widget%20looks%3F\"><h3>Can I customize how the widget looks?<\/h3><\/dt>\n<dd><p>Yes. Colors, greeting message, position, and branding are all configured in your dashboard and apply automatically.<\/p><\/dd>\n<dt id=\"what%20happens%20if%20the%20bot%20can%27t%20answer%20a%20question%3F\"><h3>What happens if the bot can't answer a question?<\/h3><\/dt>\n<dd><p>It shows a fallback message and can offer to connect the visitor via email, phone, WhatsApp, or live chat \u2014 depending on your settings.<\/p><\/dd>\n<dt id=\"is%20my%20data%20safe%3F\"><h3>Is my data safe?<\/h3><\/dt>\n<dd><p>Yes. Each account is fully isolated. Visitor data is never used for model training. See our <a href=\"https:\/\/annonabot.com\/privacy\">privacy policy<\/a> for details.<\/p><\/dd>\n\n<\/dl>\n\n<!--section=changelog-->\n<h4>1.0.0<\/h4>\n\n<ul>\n<li>Initial release<\/li>\n<li>Simple setup \u2014 enter your company slug and API key<\/li>\n<\/ul>","raw_excerpt":"Add an AI chatbot to your WordPress site that answers customer questions in 50+ languages, 24\/7.","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/sl.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/290171","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sl.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/sl.wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/sl.wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=290171"}],"author":[{"embeddable":true,"href":"https:\/\/sl.wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/annonabot"}],"wp:attachment":[{"href":"https:\/\/sl.wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=290171"}],"wp:term":[{"taxonomy":"plugin_section","embeddable":true,"href":"https:\/\/sl.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_section?post=290171"},{"taxonomy":"plugin_tags","embeddable":true,"href":"https:\/\/sl.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_tags?post=290171"},{"taxonomy":"plugin_category","embeddable":true,"href":"https:\/\/sl.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_category?post=290171"},{"taxonomy":"plugin_contributors","embeddable":true,"href":"https:\/\/sl.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_contributors?post=290171"},{"taxonomy":"plugin_business_model","embeddable":true,"href":"https:\/\/sl.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_business_model?post=290171"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}